Monitoring ICT company (ETSIM)

ETSIM (Enterprise Telecommunications Services and Infrastructure Monitoring) is a solution conceived by Tecsidel to monitor and measure the quality and use of telecommunication services from different places and jobs in large and medium-sized enterprises.

etsim-grafo

ETSIM focuses on the acquisition of data on two essential aspects of the telecommunications in the company:

  • Their key performance indicators (KPIS).
  • The composition of traffic level.

ETSIM provides an objective and detailed on the UX (user experience) knowledge and behaviour of the telecommunications organization, essential for improving the sizing, governance and performance of telecommunication services provided by the ICT Department of the Organization to your internal customers.

The KPI values are obtained from standard agents running on equipment (CPE) client and agents ETSIM, installed in user or specific probes ETSIM specific devices.

Information relating to traffic IP exchanged IP is obtained from Netflow, IPFIX, s-Flow or another data stream protocol generated by CPEs or NBP (Network Packet Broker) physical or virtual appliances. This information has been improved with data recovered from DHCP servers log files, answers DNS nodes. ETSIM has interfaces GUI (LCT) that will be used at the operation level.

At enterprise level, the KPIs and IP traffic information can export to a database performance high Colonnade, where it can interbreed with other business data from other sources, in order to obtain reports and dashboards, and BI analysis about the quality and the use of IP communications throughout the Organization, studied from PCs, Smartphone, Tablet, M2M nodes, servers, data centers in cloud, etc.

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