Commercial back office application

Tecsidel offers its projects an extensive experience in design, development, installation and commissioning of Back-Office applications for toll and ITS systems.

We provide appropriate systems integration, using the most advanced techniques in distribution systems. In particular, the ones that the .NET platform offers, this enables to easily integrate the Back Office with other corporative systems (ERP systems, corporate websites, external entities and lower levels ensuring security and data integrity).

All procedures are reliable and safe. Particularly those related with the collection control, fraud control, billing credit or subscribers, customer management and statistics. This may be a multiconcessionarie with a unique Back Office, multilevel defining functions for the operating level, multi-BD with support of different database engines and multilanguage and easy customization of texts.

  • Safe information transmission (Messages).
  • Complete configuration of operating parameters (Downloads)
  • Creation of user profiles. Permissions and access levels.
  • Pricing categories.
  • Types of exchange coins and banknotes admitted.
  • Calendar of holidays, special days and working days.
  • Pricing of the toll depending on station, direction, lane, times and categories.
  • Infringement parameters.
  • Payment receipts.
  • Video and trigger adjustments.
  • External payments issuers.
  • Transactions revision and consolidation.
  • Collectors shifts control (settlement, counting and validation).
  • Collection and financial module control.
  • Turnover credit payments and electronic transactions.
  • Customer Support centre.
  • Managing customer accounts prepaid and post-paid.
  • Review and processing violations.
  • Overall toll system monitoring (Alarms).
  • Easy integration with the administrative system and customer management.
  • Fast and simple audit of all transactions.
  • Reports and statistics.
  • Maintenance management.
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