This post is also available in: Español (Spanish)

Last update, 16 July 2024

Below, we inform you about the processing of your personal data through the privacy policy -hereinafter, policy-.

Tecsidel ITS, S.L. -hereinafter, TCS-, with registered office at Calle Albacete, nº 3, Edificio Mizar, 1ª planta, puerta A, B, 28027 Madrid, and NIF-B09703141, provides the privacy policy on the website located at the URL https://www.tecsidel.com -hereinafter, website- to offer you information on how we will process your personal data and how we will protect your privacy and information. This policy is an integral part of the Legal Notice.

WE WOULD APPRECIATE IT IF YOU COULD TAKE A FEW MINUTES TO READ OUR PRIVACY POLICY, IT WON’T TAKE LONG AND YOU WILL BE INFORMED ABOUT HOW WE PROCESS AND PROTECT YOUR PERSONAL DATA.

BRIEF INTRODUCTION

This policy applies to all users of the website -hereinafter, the user or users- whether or not they are clients of TCS, and is made available at the URL https://www.tecsidel.com/, as well as in the interactions that the user makes with TCS through the specified website.

TCS reserves the right to modify this policy to adapt it to future legislative, doctrinal, or jurisprudential developments that may apply, or for technical, operational, commercial, corporate, business reasons, and in any case whenever it deems it convenient. We will inform you of changes or updates through the website, or by other means deemed appropriate. In any case, it is recommended that each time you access this platform, you read this policy in detail because continuing to use the functionalities provided by TCS after you have been notified of the modifications will imply that you agree with them, except in cases where your express consent is required.

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

The person responsible for processing personal data is Tecsidel ITS, S.L. -hereinafter, TCS-, with registered office at Calle Albacete, nº 3, Edificio Mizar, 1ª planta, puerta A, B, 28027 Madrid, and NIF-B09703141.

WHO IS THE DATA PROTECTION OFFICER (DPO) OF TCS?

To ensure proper management in processing your data, TCS has appointed a Data Protection Officer -hereinafter, DPO-, with whom you can contact regarding all matters related to processing your personal data, as well as for exercising your rights as provided in the applicable regulations.

You can contact our DPO through the following contact details:

1. Postal address: Calle Albacete, nº3, Edificio Mízar, 1ª planta, Puerta A, B, 28027 Madrid, Spain.
2. Email address: privacidad@eysaservicios.com.

FOR WHAT PURPOSE AND LEGAL BASIS DO WE PROCESS YOUR DATA?

1. Contact, management, and processing of queries and requests from website users. The contact form on the website is enabled for this purpose.
   1. Purpose: The personal data of users who contact TCS through any of the contact channels provided via the website for the purpose of receiving queries or requests from users will be processed to maintain contact between the parties, manage website users, provide customer or user service, manage and process requests.
   2. Data processed: (i) Identifying data, such as your name and surname; (ii) Contact data, such as your contact phone, email; and (iii) Professional data, such as the company you work for.
   3. Legal basis: The management and processing of the legal relationship between the user and TCS, i.e., managing their own request, maintaining contact between the parties, and, where applicable, providing the service requested by the user.

2. Management of cookies on the website.
   • Purpose: If you accept our cookie policy, particularly analytical, personalization, advertising, and social media cookies, the personal data of users may be processed by TCS to (i) track and analyze their behavior on the website, such as counting visits and traffic sources to evaluate and improve website performance; (ii) provide better functionality and personalization of the website, such as access to certain criteria on your device like language, browser type, etc.; (iii) manage advertising; and (iv) manage social media services we have added to enable sharing our content, and create a profile of your interests by monitoring your browsing on other websites. You can get more information about the cookies we use in our cookie policy.
   • Data processed: browsing data, such as IP address and domain from which access is obtained, date and time of visit, etc.
   • Legal basis: The express and explicit consent for processing your personal data for one or more specific purposes. Depending on the cases, the satisfaction of the legitimate interest, own or of third parties, associated with the proper technical usability, management, maintenance, development, and evolution of the Website, tools, network, and associated information systems (ex art. 6.1 f) of the GDPR) will also apply.
3. Sending newsletters and information about events.
   • Purpose: We will process your data to provide commercial information about our products and services, our quarterly newsletter, and information about invitations to events such as sector fairs, conferences, etc.
   • Data processed: (i) Identifying data, such as name and surname; and, (ii) Contact data, such as phone or email.
   • Legal basis: Your consent or legitimate interest as long as the legal requirements for it are met. For example, within the legal limits established, TCS may have a legitimate interest in generating interest and promoting the contracting of its products, as well as improving its image.

4. Sending invitation and managing your registration/participation in the event, organization, and logistics.
   • Purpose: Managing your data when you contact TCS through the contact channels provided, whether through the contact form, phone call, meeting/contact in person, sending emails by the user, or any other way. Also, your data will be processed to maintain contact between the parties and manage queries you send us through the enabled channels.
   • Data processed: (i) Identifying data, such as name and surname; (ii) Contact data, such as phone or email; and, (iii) Professional data, such as the company you belong to, the role/function you perform in the workplace.
   • Legal basis: (i) TCS’s legitimate interest in creating and developing a network of contacts for the development and maintenance of public relations and/or networking with its stakeholders, as well as for exchanging opinions on issues of sectoral interest or related to the activity, to contribute to the development of the communities in which it operates its business. To manage your registration and/or participation in the event, (i) it will be the consent you provide when registering through the previously enabled corporate channels; and, (ii) in managing and processing the legal relationship established between the user and TCS with the invited user, or the person invited to participate as a speaker or panelist, i.e., in managing your own request, maintaining contact between the parties, holding the event, to ensure it is conducted with proper guarantees and all attendees can participate under the specified conditions.
5. Capturing corporate images and videos.
   • Purpose: Capturing images and videos for creating audiovisual material and its subsequent dissemination in online and offline corporate media, e.g., corporate website, social media profiles, etc.
   • Data processed: (i) Photography; (ii) Video recordings.
   • Legal basis: (i) If it concerns general shots and ambient sound, the legitimizing basis will be TCS’s legitimate interest in publishing and promoting the “TCS” image and brand to give it visibility and enhance the public image of the EYSA group according to its ideals and values materialized through event organization; (ii) if it concerns images or recordings taken during the event, directly or indirectly by TCS, capturing close-ups where your image and/or voice can be directly recognized, the processing of your data will be legitimized by your consent. Intentionally posing for a photograph implies your consent, i.e., by looking directly and intentionally at the camera and/or image capturing technology. Besides consenting to image processing, you also consent to the free transfer of your image for the use of known technical means today and those that may be developed in the future, for the maximum period allowed by law and without geographical limitation. If you do not want to appear in any image and/or recording, we advise you to avoid posing, as well as areas that, if applicable, may be designated as specific photography zones.
6. Access control.
   • Purpose: Manage your data to verify your identity and authorized access to our facilities and, in the case of access to TCS corporate events, verify the identity and authorized access to the event. It is about deploying due diligence to preserve the safety of people and facilities.
   • Data processed: (i) Identifying data, such as name, surname, and document number that proves your identity.
   • Legal basis: TCS’s legitimate interest in verifying the identity of visitors or, in the case of events, attendees who have previously registered.
7. Video surveillance.
   • Purpose: (i) Ensuring the safety of people, goods, or facilities and, where applicable, investigating security incidents that may occur; and, (ii) access control to facilities.
   • Data processed: The image of people accessing or attempting to access the premises will be processed through installed cameras.
   • Legal basis: To ensure the safety of people, goods, or facilities, as well as access control to facilities, the legitimizing basis will be the legitimate interest pursued by the data controller.
8. Fraud prevention.
   • Purpose: The personal data of users will be processed to comply with established legal and corporate rules, as well as to cooperate with competent authorities to prevent crimes or fraud.
   • Data processed: Identifying and contact data, as well as data related to commercial transactions.
   • Legal basis: TCS’s legitimate interest, which consists of ensuring a reasonable use of the resources provided on the website and reducing the risk of being victims of fraud or scam operations. If you want more information about TCS’s legitimate interest concerning this purpose, you can request information at privacidad@eysaservicios.com.

When the legal basis for processing your personal data is your consent, we remind you that you have the right to revoke it at any time easily and free of charge by writing to privacidad@eysaservicios.com.

WHAT ARE THE SOURCES OF THE DATA PROCESSED?

The data that TCS processes as a result of the interactions you make through our website originate from the following sources:

1. Data provided by the user by filling in the spaces to manage communication with users provided by TCS.
2. Data provided and/or generated as a result of developing, processing, and managing the relationship you establish with TCS.
3. Data generated as a result of the user’s navigation and use of the website.

Additionally, TCS will process those data directly obtained from you.

HOW LONG DO WE KEEP YOUR DATA?

The personal data provided will be kept for the period determined based on the following criteria: (i) Legal obligation of retention; and (ii) Request for deletion by the interested party in cases where applicable. You can request additional information about retention periods at privacidad@eysaservicios.com.

In general, when personal data are no longer necessary for the processing purposes for which they were collected, they will be blocked, remaining available to competent authorities for the possible clarification of legal responsibilities in accordance with applicable regulations, and cannot be used for other purposes. After the legal deadlines corresponding to the prescription periods of potential legal actions have expired, your data will be deleted, and they may also, if applicable, be securely anonymized by TCS (anonymized/non-personal data).

WHAT ARE THE CONSEQUENCES OF NOT PROVIDING YOUR DATA AND WHAT SHOULD YOU GUARANTEE?

We avoid requesting more data than strictly necessary for each purpose; consequently, we will request the minimum and essential data to carry out personal data processing.

It is necessary to inform you that the lack of provision of your personal data could lead to the inability to: (i) correctly navigate our website, such as disabling technical cookies; (ii) process your specific request or petition, such as insufficiently completing the forms that may be enabled on the website.

In any case, the information and personal data you provide must be: (i) sufficient, although adjusted, limited, and proportionate to the forms on the website; (ii) accurate, up-to-date, and truthful, to verify your identity correctly and access the website’s services.

TCS informs you that when personal data are collected through a form made available through our website, it will be necessary to register at least the data indicated in the form as mandatory marked with an (*). If such data considered necessary are not provided, TCS will not be able to manage the requested service or query.

If you provide data of a third party, you will guarantee that you have previously informed the third party about the entire content of this privacy policy and obtained their consent for TCS to process their data.

We inform you that you will be responsible for the data and personal information you provide to TCS and, where applicable, for the services you require or contract.

To provide your personal data through any enabled means, such as our website, you must be over eighteen (18) years old. By providing data to TCS, you declare and guarantee that you are over eighteen (18) years old, taking responsibility for such a decision.

DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

In general, we do not make your data available to third parties. TCS does not carry out any transfer or communication of data unless there is a reasonable need or prior obtaining your consent. In this regard, your personal data may be communicated to the following recipients:

1. Purpose: Your data will be communicated to other organizations of the EYSA Group, when necessary for the proper organization of events -including their security-, for internal administration purposes, or for the publication of audiovisual material captured during events on the websites of each organization. Your data may also be transferred to public administration bodies when necessary for organizing events in which these bodies participate.
   Legal basis: TCS’s legitimate interest in the appropriate management and holding of the event to ensure it is conducted with full guarantees and that all attendees can participate appropriately.
2. Purpose: When required by certain accommodation, transportation, and/or travel agency service providers.
   Legal basis: The application of pre-contractual measures at the request of the interested party and TCS’s legitimate interest in managing and holding the event, allowing it to be conducted with full guarantees and for all attendees to participate appropriately in it.
3. Purpose: To comply with a legal procedure, legal obligation, the data may be transferred to public administrations in cases provided by law, to the State Security Forces and Corps, and to Courts and Tribunals.
   Legal basis: Compliance with a legal obligation.
4. Purpose: Access control. We may need to communicate your personal data to the access control point of the building where our facilities are located to verify your identity and authorized access.
   Legal basis: Legitimate interest.

Likewise, it is possible that TCS’s third-party providers may access your personal information in providing services such as the necessary technical infrastructure of the website. In any case, third-party providers are configured as data processors and operate following TCS’s instructions and on behalf of TCS in compliance with applicable regulations.

ARE INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA MADE?

We inform you that, in general, no international transfers of your personal data are planned, with TCS adopting the necessary measures and guarantees in this area in accordance with applicable personal data protection regulations. Notwithstanding the foregoing, in our cookie policy, you will find information on the use of Cookies by third parties who may carry out international transfers of personal data. You can consult the privacy information of the third parties that serve cookies on this website through our Cookie Policy.

WHAT RIGHTS DO YOU HAVE, WHAT DO THEY MEAN, AND HOW CAN YOU EXERCISE THEM?

You can exercise the rights of access, rectification, deletion, portability, limitation of processing, and opposition through the following means:

• Letter addressed to Calle Albacete, nº3, Edif. Mízar, 1ª planta, puerta A, B, 28027 Madrid, Spain. It must contain the express reference to “data protection”.
• To the email address privacidad@eysaservicios.com.

In both cases, the holder of the rights must prove their identity, and only if you have not previously provided data that allows us to identify you, or the circumstances require reinforced verification, such as access to certain personal data, or the means provided, such as the email with which you registered, are insufficient, we may request additional information, such as a copy of the front of your identity document.

TCS will provide the requested information within a maximum period of one (1) month from the receipt of the request. This period may be extended by another two (2) months if necessary, considering the complexity and number of requests.

TCS informs you that if you consider your rights in personal data protection have been violated, you can file a complaint with the competent Data Protection Control Authority (in Spain, the Spanish Data Protection Agency www.aepd.es). In any case, we recommend that before filing any complaint with the AEPD, you contact TCS’s Data Protection Officer (privacidad@eysaservicios.com) to analyze the specific situation and respond to your request or exercise with an effective and amicable solution.

ARE SECURITY AND PROTECTION MEASURES APPLIED TO YOUR PERSONAL DATA?

Considering the nature, scope, context, and stated purposes of the processing, as well as the risks of varying likelihood and severity for your rights and freedoms, TCS applies appropriate technical and organizational measures to ensure the security and protection of your personal data, which TCS will review and update when necessary or when circumstances require it.

VALIDITY AND MODIFICATION OF THE PRIVACY POLICY

This policy has been in effect since July 16, 2024.