Since March 2009 Tecsidel is a technological and commercial partner of Witbe (www.witbe.com), specialist solutions for measuring quality of experience (QoE) of services of voice, video and data based on robots from the company. These robots:

  • Located at strategic points on the network, act as end users: they call, they see TV programs, change channel,...

  • They allow a proactive monitoring of services from the side of the customer, end to end

  • They alert the operator if they detect degradation or unavailability of the services rendered, registering the affected content


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